/* Support page (redesign_support_files/VosCast Support - Daylight Glass.dc.html) in Daylight Glass.
   Loads after tokens.css and site.css, on the Support page only ($vcPageCss = 'support'). Sections, buttons,
   chips, glass and the closing panel are in site.css. */

/* Messages and labels the status script switches between: [hidden] wins over the components' display. */
.vc-support-page [hidden] { display: none !important; }


/* Hero: the heading on the left, the lead and email on the right, then the two ways to reach us (their icons are
   Flaticon glyphs, site.css), over the shared blobs. */
.vc-help-hero { position: relative; overflow: hidden; overflow: clip; padding: calc(var(--vc-header-h) + clamp(24px, 3vw, 40px)) 0 clamp(80px, 9vw, 128px); background: var(--bg); }
.vc-help-hero__head { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: flex-end; gap: 24px 56px; }
.vc-help-hero__copy { flex: 1 1 560px; min-width: 0; max-width: 760px; }
.vc-help-hero__aside { flex: 1 1 320px; min-width: 0; max-width: 400px; }
.vc-help-hero__aside .vc-page-lead { margin-top: 0; }
.vc-help-hero__email { margin-top: 16px; color: var(--mut2); font-size: 15px; }
.vc-help-hero__email a { color: var(--ink); font-weight: 700; }
.vc-help-hero__email a:hover, .vc-help-hero__email a:focus { color: var(--acc-strong); }

.vc-contact { display: grid; grid-template-columns: minmax(0, 1fr); gap: clamp(16px, 2vw, 24px); margin-top: clamp(44px, 5vw, 64px); }
@media (min-width: 860px) { .vc-contact { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
.vc-contact__card { scroll-margin-top: calc(var(--vc-header-h) + 8px); display: flex; flex-direction: column; align-items: flex-start; min-width: 0; padding: clamp(24px, 3vw, 36px); border: 1px solid var(--line); border-radius: var(--radius-card); background: var(--card); box-shadow: var(--shadow-card-soft); }
.vc-contact__head { display: flex; flex-wrap: wrap; align-items: center; gap: 12px 16px; width: 100%; }
.vc-contact__icon { flex: none; display: flex; align-items: center; justify-content: center; width: 52px; height: 52px; border: 1px solid rgba(108,192,36,.45); border-radius: var(--radius-tile); background: var(--lime-soft); color: var(--acc-strong); font-family: Flaticon; font-size: 24px; line-height: 1; }
.vc-contact__icon--chat::before { content: "\f10e"; }
.vc-contact__icon--ticket::before { content: "\f112"; }
.vc-contact__title { flex: 1; min-width: 0; font-size: clamp(26px, 2.4vw, 32px); line-height: 1.1; font-weight: 800; letter-spacing: -0.025em; }
.vc-chip--warn { border-color: var(--amber-line); background: var(--amber-soft); color: var(--ink); }
.vc-chip--warn::before { background: var(--amber); }
.vc-contact__desc { margin-top: 18px; color: var(--mut); font-size: 17px; text-wrap: pretty; }
.vc-contact__panel { width: 100%; margin-top: 22px; padding: 20px 20px 18px; border: 1px solid var(--line); border-radius: var(--radius-panel); background: var(--panel-strong); }
.vc-contact__hours { display: flex; flex-direction: column; gap: 4px; margin-top: 18px; color: var(--mut2); font-size: 15px; }
.vc-contact__hours strong { color: var(--ink); font-weight: 700; }
.vc-contact__actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: auto; padding-top: 26px; }

/* The live chat clock: the time in CST (UTC−6), the day as a bar from two hours before opening to two after
   closing (open hours green, lunch hatched, a marker for now), and what that means. Grey on days without chat. */
.vc-clock__top { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: baseline; gap: 6px 16px; }
.vc-clock__time { font-family: var(--font-mono); font-size: clamp(28px, 3vw, 36px); line-height: 1; font-weight: 500; letter-spacing: -0.04em; font-variant-numeric: tabular-nums; }
.vc-clock__day { color: var(--mut2); font-family: var(--font-mono); font-size: 11px; letter-spacing: .08em; text-transform: uppercase; }
.vc-clock__bar { position: relative; height: 14px; margin-top: 20px; border-radius: 7px; background: rgba(15,22,38,.07); }
.vc-clock__open, .vc-clock__gap, .vc-clock__now { position: absolute; }
.vc-clock__open { top: 0; bottom: 0; border-radius: 7px; background: rgba(108,192,36,.75); }
.vc-clock__gap { top: 3px; bottom: 3px; background: repeating-linear-gradient(135deg, rgba(15,22,38,.2) 0 2px, transparent 2px 5px); }
.vc-clock__now { top: -5px; bottom: -5px; width: 3px; margin-left: -1.5px; border-radius: 2px; background: var(--ink); box-shadow: 0 0 0 2px var(--card); transition: left .4s; }
.vc-clock.is-day-off .vc-clock__open { background: rgba(15,22,38,.16); }
.vc-clock__ticks { position: relative; height: 16px; margin-top: 8px; color: var(--mut3); font-family: var(--font-mono); font-size: 11px; line-height: 16px; letter-spacing: .04em; white-space: nowrap; }
.vc-clock__ticks span { position: absolute; transform: translateX(-50%); }
.vc-clock__msg { margin-top: 14px; color: var(--ink2); font-size: 15px; font-weight: 600; text-wrap: pretty; }

/* Tickets: what to put in one. */
.vc-checklist { padding: 18px 20px 8px; }
.vc-checklist__label { color: var(--mut2); font-family: var(--font-mono); font-size: 11px; line-height: 16px; font-weight: 400; letter-spacing: .08em; text-transform: uppercase; }
.vc-checklist ul { margin: 12px 0 0; padding: 0; list-style: none; }
.vc-checklist li { display: flex; gap: 14px; padding: 11px 0; border-top: 1px solid var(--rule); color: var(--ink2); font-size: 15px; text-wrap: pretty; }
.vc-checklist li::before { content: ""; flex: none; width: 7px; height: 7px; margin-top: 8px; border-radius: 50%; background: var(--lime); }

/* Knowledgebase: search, the seven categories and the setup guides. */
.vc-kb { padding: clamp(88px, 10vw, 140px) 0; }
.vc-kb__head { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: flex-end; gap: 28px 56px; }
.vc-kb__copy { flex: 1 1 460px; min-width: 0; max-width: 640px; }
.vc-kb__copy .vc-section__title { font-size: clamp(40px, 4.8vw, 62px); }
.vc-kb__intro { margin-top: 20px; color: var(--mut); font-size: 18px; text-wrap: pretty; }
.vc-kb__find { flex: 1 1 380px; min-width: 0; max-width: 460px; }
.vc-kb__search { display: flex; align-items: center; gap: 8px; padding: 6px 6px 6px 22px; border: 1px solid var(--line-strong); border-radius: var(--radius-pill); background: var(--card); box-shadow: var(--shadow-field); }
.vc-kb__search:focus-within { border-color: var(--focus); box-shadow: 0 0 0 1px var(--focus), var(--shadow-field); }
.vc-kb__search input { flex: 1; min-width: 0; height: 44px; padding: 0; border: 0; background: transparent; color: var(--ink); font: inherit; font-size: 16px; -webkit-appearance: none; appearance: none; }
.vc-kb__search input::placeholder { color: var(--mut3); opacity: 1; }
.vc-site .vc-kb__search input:focus-visible { outline: none; }
.vc-kb__search .vc-btn { flex: none; height: 48px; }
.vc-kb__popular { display: flex; flex-wrap: wrap; align-items: center; gap: 0 14px; margin-top: 4px; padding-left: 22px; color: var(--mut2); font-size: 14px; }
.vc-kb__popular a { display: inline-flex; align-items: center; min-height: 44px; color: var(--ink); font-weight: 600; }
.vc-kb__popular a:hover, .vc-kb__popular a:focus { color: var(--acc-strong); }

/* The categories share one card, divided by lines: each tile draws the line to its left and above, and the card
   clips the ones along its edges. */
.vc-kb__cats { margin-top: clamp(40px, 4.4vw, 56px); }
.vc-kb__cats ul { display: grid; grid-template-columns: minmax(0, 1fr); margin: 0; padding: 0; overflow: hidden; border: 1px solid var(--line); border-radius: var(--radius-card); background: var(--card); box-shadow: var(--shadow-card-soft); list-style: none; }
@media (min-width: 620px) { .vc-kb__cats ul { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (min-width: 1100px) { .vc-kb__cats ul { grid-template-columns: repeat(4, minmax(0, 1fr)); } }
.vc-kb__cats li { display: flex; box-shadow: -1px 0 0 var(--rule), 0 -1px 0 var(--rule); }
.vc-kb__cat { display: flex; flex: 1; flex-direction: column; gap: 6px; padding: clamp(20px, 2.2vw, 26px); color: var(--ink); text-decoration: none; transition: background .2s; }
.vc-kb__cat:hover, .vc-kb__cat:focus { background: rgba(108,192,36,.07); color: var(--ink); text-decoration: none; }
.vc-site .vc-kb__cat:focus-visible { outline-offset: -3px; }
.vc-kb__cat-name { display: flex; justify-content: space-between; gap: 12px; font-size: 18px; line-height: 1.3; font-weight: 800; letter-spacing: -0.015em; }
.vc-kb__cat-name > [aria-hidden] { color: var(--acc-strong); }
.vc-kb__cat-desc { color: var(--mut2); font-size: 15px; text-wrap: pretty; }
.vc-kb__cat--all { justify-content: space-between; background: rgba(108,192,36,.1); }
.vc-kb__cat--all:hover, .vc-kb__cat--all:focus { background: rgba(108,192,36,.18); }
.vc-kb__cat-site { color: var(--acc-strong); font-weight: 700; }

.vc-kb__guides { display: flex; flex-wrap: wrap; align-items: center; gap: 10px 16px; margin-top: 28px; }
.vc-kb__guides-label { color: var(--mut2); font-family: var(--font-mono); font-size: 12px; line-height: 16px; font-weight: 400; letter-spacing: .08em; text-transform: uppercase; }
.vc-kb__guides ul { display: flex; flex-wrap: wrap; gap: 10px 8px; margin: 0; padding: 0; list-style: none; }
.vc-kb__guides a { display: inline-flex; align-items: center; min-height: 44px; padding: 0 16px; border: 1px solid rgba(15,22,38,.1); border-radius: var(--radius-pill); background: var(--card); color: var(--ink2); font-size: 14px; font-weight: 600; text-decoration: none; }
.vc-kb__guides a:hover, .vc-kb__guides a:focus { border-color: rgba(108,192,36,.6); color: var(--acc-strong); text-decoration: none; }
.vc-kb__compare { margin-top: 18px; color: var(--mut2); font-size: 15px; }
.vc-kb__compare .vc-textlink { font-size: inherit; }

@media (max-width: 479px) {
  .vc-contact__actions .vc-btn { flex: 1 1 auto; }
  .vc-kb__popular { padding-left: 4px; }
}

@media (prefers-reduced-motion: reduce) {
  .vc-clock__now, .vc-kb__cat { transition: none; }
}